Scales are integral parts of many production processes. When there is an obvious malfunction you often do not have the time to wait for a repairman or are in a very remote location. The following troubleshooting practices could save you time and money if you run into any issues with you scale.

No Weight Reading or Drastically Incorrect Weight

  • Make sure your scale is level and in a stable position
  • Check that there is no build up of foreign materials such as dirt or leaves
  • Be sure that all parts are securely and properly attached

Your reading is Fluctuating

  • Be sure your scale is not on any vibrating surface
  • Check the power source for any obvious disconnections or issues

Other things to consider

  • If using a scale with feet, are all firmly on the ground?
  • Do a visual scan of all equipment to see if you can find any damage or loose parts
  • When is the last time your scale was calibrated?

Calibration and preventative maintenance are crucial steps in maintaining the value of your scale. Qualified service technicians from Rusty’s Weigh can help you quickly asses the situation and get your operation moving again. By scheduling regular preventive maintenance appointments, we can assure that your scale is running at peak performance and avoid future complications. We know that productivity is crucial for our customers, which is why we offer 24/7 emergency service. If you have any questions or would like o schedule a preventative maintenance appointment, please call 800-666-2802 or fill out the form below: